We want to help our customers continually improve what they do – supported by our flexibility to respond to their challenges and our proactive help in finding new and better solutions.
So we provide a range of added value technical services to support our products, share our industry knowledge and offer advice based on totally independent technical expertise. These services are delivered through our industry specific sales managers who are the first point of contact for our customers and are able to respond quickly to all technical and account enquiries.
Our sales managers call upon the support of our team of technical managers who provide more detailed product and technical expertise and are available to consult with our customers’ technical personnel whenever needed. We also have an internal team of marketing and technical assistants who provide office based support for our sales managers and ensure there is always someone available to respond to a customer enquiry without delay.
Our technical and customer support services include: